Terms of Service

This service helps you prepare a parking-ticket appeal letter from the facts you provide. It is a self-help document drafting service, not a law firm and not legal representation.

1. About the service

Appeal My Ticket (appealmyticket.co.uk) is operated by Gramatojums, SIA. We help consumers prepare draft appeal letters for parking-related penalties and charges.

2. What we provide

We review the information you send us and, when we believe there are reasonable grounds to challenge the ticket, we prepare a draft appeal letter for you to review and send yourself.

3. What we do not provide

4. Pricing

If we find reasonable grounds to appeal and prepare a draft letter, the price is £4.99 for that letter.

If we do not find worthwhile grounds to appeal, you pay nothing for that case.

5. Your responsibility

You are responsible for the accuracy of the facts, documents, and evidence you provide, and for deciding whether to send the drafted appeal.

6. Liability

The service is provided as-is. To the fullest extent allowed by law, we are not liable for indirect or consequential loss, or for the outcome of an appeal. Our total liability is limited to the amount you paid us for the relevant case.

7. Cancellation and delivery

Because the appeal letter is prepared and delivered as soon as you pay, you expressly agree that the service begins immediately and that once the letter has been delivered, the statutory 14-day cancellation right for distance contracts no longer applies to that case. Before payment, you can walk away at any time at no cost.

8. Governing law

These terms are governed by the laws of the Republic of Latvia. If you are a consumer in the United Kingdom, you keep the benefit of any mandatory consumer protections that apply where you live — nothing in these terms takes those away.

9. Privacy

Your use of the service is also subject to the Privacy Policy.

10. Contact

For questions about these terms, contact support@appealmyticket.co.uk.